Privacy Policy

Effective Date: May 19, 2026

Protecting your private information is our priority. This Statement of Privacy applies to PoopGuru.com and Poop Guru LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Poop Guru LLC include PoopGuru.com and Poop Guru. The Poop Guru website is a dog waste removal service and marketing website. By using the Poop Guru website, you consent to the data practices described in this statement.

Collection of Your Personal Information

In order to better provide you with products and services offered, Poop Guru may collect personally identifiable information, such as your:

• First and Last Name
• Mailing and Physical Address
• Email Address
• Phone Number
• Information about your property, including gate access and cleanup areas
• Information about your pets, including names and birthdays

If you purchase Poop Guru’s products or services, we may collect billing and payment information. This information is used solely to complete service and payment transactions.

Please keep in mind that if you directly disclose personally identifiable information or sensitive data through public message boards or comment sections on our website or social media pages, this information may be collected and used by others.

We do not collect personal information unless you voluntarily provide it to us. However, you may be required to provide certain personal information when using our services, including:

• Requesting a quote
• Scheduling service
• Registering for an account
• Signing up for promotions or newsletters
• Sending us an email or message
• Providing payment information for services

We may use your information to communicate with you regarding services, appointments, billing, promotions, updates, and customer support.

Use of Your Personal Information

Poop Guru collects and uses your personal information to operate and deliver the services you request.

Poop Guru may also use your personal information to inform you about additional products, promotions, or services available from Poop Guru and its affiliates or partners.

Sharing Information with Third Parties

Poop Guru does not sell, rent, or lease customer information to third parties.

Poop Guru may share data with trusted service providers who assist with:

• Payment processing
• Customer support
• Email or SMS communications
• Website hosting
• Marketing and advertising services
• Scheduling and CRM software

These third parties are required to maintain the confidentiality of your information and may only use it for authorized business purposes.

Poop Guru may disclose your personal information without notice if required to do so by law or if we believe such action is necessary to:

• Comply with legal obligations
• Protect and defend the rights or property of Poop Guru
• Protect the safety of our customers, employees, or the public

Poop Guru may use customer information on third-party advertising platforms such as Google Ads, Facebook Ads, Instagram, and other marketing channels, including remarketing and audience matching services.

California Privacy Rights (CCPA)

Under the California Consumer Privacy Act (CCPA), California residents may have the right to:

• Request access to personal information collected
• Request deletion of personal information
• Request information about how personal information is shared
• Opt out of certain data sharing practices

To submit a request regarding your personal information, please contact us using the information listed below.

Tracking User Behavior

Poop Guru may track website pages and visitor activity to better understand which services and content are most popular. This information helps us improve our website, advertising, and customer experience.

Automatically Collected Information

Information about your computer hardware and software may automatically be collected by Poop Guru. This information can include:

• IP address
• Browser type
• Device information
• Domain names
• Access times
• Referring website addresses

This information is used for website operation, analytics, security, and improving user experience.

Use of Cookies

The Poop Guru website may use “cookies” to personalize your online experience. Cookies are small text files stored on your device that help improve website functionality and remember your preferences.

You may choose to disable cookies through your browser settings, though some website features may not function properly.

Third-Party Links

This website may contain links to third-party websites. Poop Guru is not responsible for the privacy practices or content of those external sites. We encourage users to review the privacy policies of any third-party websites they visit.

Security of Your Personal Information

Poop Guru takes reasonable precautions to protect your personal information from unauthorized access, misuse, or disclosure.

We use security measures including:

• SSL (Secure Socket Layer) encryption
• Secure payment processing providers
• Password-protected systems and software

While we strive to protect your information, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Right to Deletion

Subject to certain legal exceptions, you may request that we delete your personal information from our records.

We may retain information when necessary to:

• Complete transactions or services
• Comply with legal obligations
• Detect fraud or security incidents
• Enforce agreements
• Maintain legitimate business records

Children Under Thirteen

Poop Guru does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under thirteen, please obtain permission from a parent or guardian before using this website.

Email Communications

Poop Guru may occasionally contact you via email regarding:

• Service reminders
• Appointment confirmations
• Billing notifications
• Promotional offers
• Surveys or customer feedback

You may opt out of promotional emails at any time by clicking the “unsubscribe” link included in marketing emails.

SMS/Text Communications

By requesting a quote or providing your phone number through PoopGuru.com, you consent to receive calls and text messages from Poop Guru, including service updates, reminders, and promotional communications.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP.

External Data Storage

We may store your information using third-party hosting providers, CRM platforms, scheduling systems, or cloud-based services that help operate our business.

Changes to This Privacy Policy

Poop Guru reserves the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Your continued use of the website or services after changes are posted constitutes your acceptance of those changes.

Contact Information

If you have questions regarding this Privacy Policy, please contact:

Poop Guru LLC
1175 Avocado Ave Ste 101
El Cajon, CA 92020

Email: poopgurudogwaste@gmail.com
Phone: 619-663-8831